My Story

Hi!

I'm Juliette Cailliau, an avid reader, DIYer, obsessive organizer and pet lover.

With over twenty years of professional administrative experience in the public, private and not-for-profit sectors, I have the essential skills and experience that you are looking for.

I love to organize. If I am left in a chaotic environment for any length of time, I tend to organize my surroundings! I possess excellent time management skills and have spent many years working in team environments. I offer a diverse skill set including data entry, database management (including CRM systems), proficiency with MS Office and G-Suite, creating systems & processes and proofreading & editing a variety of content. Having been described as “precision-oriented”, I understand the importance of providing clients with work that is accurate, complete and on time.

ADMINISTRATIVE SERVICES

During my ten years in the public sector, I not only acquired experience in a variety of administrative support capacities (e.g. filing, document creation, data entry and multiple types of support needed to run a multi-person office), I also had the opportunity to learn a variety of software programs such as Microsoft Office, Adobe Acrobat, Adobe Photoshop, ArcGIS and Crystal Reports. A large part of my time was spent with databases: helping to create them, maintain them and pull the data from them in useful and relevant ways.

While working in the private sector as a Land Administrator in the oil and gas industry for over nine years, I continued to build on the admin skill set that I already had (e.g. preparing correspondence, creating files, tracking projects), as well as learning new skills: legal document preparation for surface leases and right of way agreements/easements; third party requests/consents; final package preparation and auditing.

Working remotely from home (a situation that I quickly grew to love!), reinforced the importance of maintaining open and consistent communication with both my co-workers and clients, as well as setting and sticking to a schedule to ensure that I continued to meet deadlines.

While working in the not-for-profit sector for a year and a half, I was fortunate enough to be able flex my schedule so that I could work both remotely from home as well as in the office with my co-workers. To accommodate working remotely, we initially used G-Suite (including Google Hangouts, Google Drive, Google Sheets and Google Docs), Basecamp and remote server access (VPN) before transitioning over to Microsoft Teams. A lot of my time was spent building upon my existing set of skills: data entry, proofreading, editing & formatting documents and digital files, as well as working in a collaborative team environment.

ONLINE BUSINESS SERVICES SET UP

As a small business owner with a love of DIY, I’ve discovered that I have a passion for learning not only the ins and outs of setting up and managing my own businesses (in the spring of 2012 I started WhisPurring Tails Pet & House Sitting Services, a home-based business offering in-home pet sitting visits, dog walking and house checks), but also in helping other home-based, small business owners with theirs. To help you to get started, I can create a BASIC Weebly or Squarespace website and set up your social media (Facebook, LinkedIn or Instagram) and Google My Business accounts.

Additionally, combining my passion for creation with my love of organization, I can help you to determine your systems and processes. Together we can create checklists or Operations Manuals and whatever templates needed to simplify your processes.