TESTIMONIAL FOR JULIETTE CAILLIAU VIRTUAL ASSISTANT SERVICES

Like most industries pharmacy services consists of front line operations as well as background support tasks.

As our pharmacy grows the pressure on staff has intensified as they prioritize their attention towards front line patient care rather than critical administrative tasks required to keep the pharmacy operating efficiently. I quickly realized that this situation would not be sustainable.

I only needed approximately 2 to 3 hours per week of administrative support in order to make a real impact to my staff’s ability to focus on patient care.

Instead of recruiting, hiring, training, insuring, and managing a new staff member I secured the services of Juliette Cailliau Virtual Assistant Services. She provided all details about her services and fees in the form of a written contract as well as a confidentiality and non-disclosure assurance. In addition to this, she was willing to sign other confidentiality documents that we required with respect to our legal requirements based on the fact that we are in a healthcare facility.

She has been accurate in her inputting and helped us develop processes to stay efficient. On top of that my staff enjoys interacting with her and she has always been professional. Every month she provides me with an itemized statement of her time and expenses which keeps my accountability to my bottom line easy to access.

If anyone requires any level of administrative support I would highly recommend the services of Juliette Cailliau Virtual Assistant Services.

Sincerely,

Suhas Thaleshvar, BScPharm, RPh, APA

Pharmacist / Owner

The Medicine Shoppe Pharmacy #365

Sherwood Park, AB